Shipping Times

You can see the estimated arrival dates of your order during checkout. To calculate the estimated arrival dates, we add the time it takes to process your order before it ships plus the time it takes to arrive at your shipping address after it leaves our warehouse. Most packages in your order can be tracked via our carriers' websites. It may take up to 1 business day for your information to be posted on the carrier's website from the date your order is shipped. Order tracking is available for orders placed within the last 60 days. Sign in to your account to track a shipped order. We're sorry, at this time we cannot provide tracking information for international shipments. Please note: Mine Lifeline, LLC does its best to ensure your delivery arrives on time. However, delivery dates are not guaranteed and your order may arrive after the estimated arrival date for various reasons, including unforeseen delays. For example, your order may arrive after the estimated arrival date you see in checkout for any of the following reasons: Large orders that have more than 100 items may require longer processing time Delivery is to a P.O. Box or APO/FPO address Delivery is outside the 48 continental United States Delays for Canada and International orders due to customs clearance Delays due to problems with credit card authorization and verification

Shipping Methods

Mine Lifeline, LLC uses UPS Ground for shipments under 100 lbs. Please advise if you need expedited delivery service. FedEx Freight will be used on all shipments over 100 lbs.

Shipping Costs

Unless otherwise noted, freight is free direct to your mine site.

Multiple Shipments

The items in your order may arrive in different shipments. Depending on the type, quantity and weight of items in your order, we may pack and ship them in different packages to ensure that they arrive on time and undamaged. Most packages are trackable via the carriers' websites. Sign into your account to track an order. Packages that are trackable will have a 'Track' button on the Order History and Order Detail page.

Returns & Exchanges

Mine Lifeline, LLC will gladly accept returns of unused items for refund or exchange. If you would like to return or exchange an item, please contact us to fill out a request form, and we will send you instructions on how to send the item(s) back. Shipping charges are not refundable.